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Lost serial #

Posted: Fri Feb 16, 2007 5:52 pm
by ArmChairAdm
A couple of months ago my hard drive crashed and took my games with it. I was able to reinstall almost all my games except for my STUN v3. I couldn't find the serial # for that one. Can someone from Matrix help me? I'm sure you must have a record of my purchase somewhere. When I try to run the game,it tells me to send an email to support@matrixgames.com. I have yet to hear from anyone after several attempts to contact them.
Please, I want my game back and I don't want to pay another $25.00 for it.

RE: Lost serial #

Posted: Wed Feb 21, 2007 5:20 pm
by Terl
Try going here: Store support - Find my order

Once you have the serial (or for future buys) you can also go to Member's Club and register the game and it will hold your serial for you there as well.

RE: Lost serial #

Posted: Thu Feb 22, 2007 4:08 am
by ArmChairAdm
Thanks Terl. I came across a mention of the site on another forum and retrieved it. thanks for the help anyways!