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Just a Manual!
Posted: Tue Mar 06, 2007 1:50 pm
by Nembo
Ok yesterday I got a package in the mail, and all I find inside is the Manual, no CD, no Box, just a Manual. Is the CD coming in a different package or do I need to start emailing Matrix and Digital River?
RE: Just a Manual!
Posted: Tue Mar 06, 2007 3:33 pm
by Erik Rutins
No, that's not normal. Please e-mail me at
erikr@matrixgames.com with your order info and I'll find out what happened.
RE: Just a Manual!
Posted: Tue Mar 06, 2007 6:33 pm
by JMartin
Same thing happened to me
RE: Just a Manual!
Posted: Tue Mar 06, 2007 6:41 pm
by David Heath
Hi
Please email
support@matrixgames.com and we get on top of this ASAP.
David
RE: Just a Manual!
Posted: Tue Mar 06, 2007 8:08 pm
by Prince of Eckmühl
My manual came in a DVD box w/disc inside.
Sorry to hear about the error.
I'm sure that Matrix will make it right, PDQ.
PoE (aka ivanmoe)
RE: Just a Manual!
Posted: Thu Mar 08, 2007 5:15 pm
by Nembo
Thanks guys, sent an email to both of you. With the order # and the problem.
RE: Just a Manual!
Posted: Fri Mar 09, 2007 2:32 pm
by Nembo
Guess what should up today...The Box and CD.
So you can ignore my email. Sorry about the false alarm.
RE: Just a Manual!
Posted: Fri Mar 09, 2007 2:48 pm
by Marc von Martial
ORIGINAL: Nembo
Guess what should up today...The Box and CD.
So you can ignore my email. Sorry about the false alarm.
Well, but they shouldn't ship separately
Good it showed up for you.
RE: Just a Manual!
Posted: Sat Mar 10, 2007 5:51 pm
by JMartin
I also received a separate package with the box and cd.