Page 1 of 1

Freeze/Reboots

Posted: Sat Apr 07, 2007 9:59 am
by miller7219
I'm having freeze ups or spontaneous system reboots. Have a high end system with all drivers.

4/7/2007 5:48:22 AM: ******************** New Game *******************
4/7/2007 5:48:22 AM: Current Directory: C:\Matrix Games\Panzer Command Operation Winter Storm
4/7/2007 5:48:22 AM: OS Version: Microsoft Windows NT 5.1.2600.0
4/7/2007 5:48:22 AM: CodeBase: file:///C:/Matrix Games/Panzer Command Operation Winter Storm/PCOWS.exe
4/7/2007 5:48:22 AM: Assembly Name: PCOWS, Version=1.1.3.18704, Culture=neutral, PublicKeyToken=null
4/7/2007 5:48:22 AM: Managed DirectX:
4/7/2007 5:48:22 AM: Microsoft.DirectX, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/7/2007 5:48:22 AM: Microsoft.DirectX.Direct3DX, Version=1.0.2906.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/7/2007 5:48:22 AM: Microsoft.DirectX.DirectInput, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/7/2007 5:48:27 AM: Loading Guns...
4/7/2007 5:48:27 AM: Loading Armoured Units...
4/7/2007 5:48:27 AM: Loading Infantry...
4/7/2007 5:48:27 AM: Loading Scenarios...
4/7/2007 5:48:27 AM: Loading Campaigns...
4/7/2007 5:48:27 AM: Loading Tables...
4/7/2007 5:48:27 AM: Assembly Name: Lib, Version=1.1.3.18702, Culture=neutral, PublicKeyToken=null
4/7/2007 5:48:27 AM: Graphics format: R5G6B5
4/7/2007 5:48:27 AM: DeviceIdentifier: d7b71ee2-3286-11cf-0a6e-6000a1c2cb35
WhqlLevel: 0
Revision: 0
SubSystemId: 543823791
DeviceId: 29126
VendorId: 4098
DriverVersion: 6.14.10.6677
DeviceName: \\.\DISPLAY1
Description: Radeon X1650 Series
DriverName: ati2dvag.dll

4/7/2007 5:48:27 AM: Manager Adapter value: 0
4/7/2007 5:48:27 AM: Create device.

4/7/2007 5:48:27 AM: HardwareVertexProcessing
4/7/2007 5:48:27 AM: MultiSampleQuality: 0
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: None
BackBufferCount: 1
BackBufferFormat: R5G6B5
BackBufferHeight: 960
BackBufferWidth: 1280
ForceNoMultiThreadedFlag: False

4/7/2007 5:48:27 AM: Create Flags: HardwareVertexProcessing
4/7/2007 5:48:27 AM: Device Type: Hardware
4/7/2007 5:48:45 AM: Current Level: Tutorial
4/7/2007 5:48:57 AM: Can't find file with media id: _


I not been able to get more than a minute into the tutorial before the freeze/reboot happens. All my drivers and DX9 tests check out fine. Every lof ends with "Can't find file with media id: _". What does that mean?

RE: Freeze/Reboots

Posted: Tue Apr 17, 2007 11:20 pm
by Erik Rutins
Hi,

Sorry for the late reply. Could you post a DxDiag file for us please?

I'm not sure what's causing this off the top of my head, but hopefully that might provide a clue. Have you tried running any scenarios other than the tutorial?

Have you tried reinstalling to make sure one of the game files wasn't corrupted during installation?

Does it seem to fail at a consistent point during the tutorial or is it random?

Regards,

- Erik