Page 1 of 1

big mastake:(

Posted: Sun May 06, 2007 2:43 am
by harting222
i orderd the physical copy and whanted to order the physical and DD :( hope matrix will help me with this [:(]

RE: big mastake:(

Posted: Sun May 06, 2007 4:09 pm
by Erik Rutins
Hi,

We can fix this, but it will require the original order to be cancelled and refunded and a new order placed. In order to do this, please e-mail me at erikr@matrixgames.com with your order # and contact info and we should be able to fix this tomorrow. I'll e-mail you once the original order has been cancelled and a refund process started so that you can then place the order for the option you wanted.

Regards,

- Erik

RE: big mastake:(

Posted: Sun May 06, 2007 4:18 pm
by harting222
thankyou erik [&o][&o][&o][&o][&o]