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can't order

Posted: Thu Dec 20, 2001 11:58 pm
by gdpsnake
I have tried for weeks to order products from the Matrix store but all I ever get is "an error occurred in processing."
Can anyone help?

Posted: Fri Dec 21, 2001 12:26 am
by Paul Vebber
At what point does it occur? Have you tried the 888 number? or Chips an Bits?

Posted: Fri Dec 21, 2001 2:54 am
by gdpsnake
Paul,
The error occurs when I hit 'complete order' on the shopping page at the very end of all the entries and information.
I have not tried the other places since I see no reason why I couldn't buy direct. I have sucessufully purchased online before however.