Matrix Games Forums

OK, I've been playing PC games for 20 years and have not run upon this yet.
I just bought the box from EB and the Reg Key on the CD sleeve is invalid!
it's 16 digits looking like this xxxx-xxxx-xxxx-xxxx with 5 more digits underneath as a subset with no dash.
entering 21 or 16 dashes or no dashes comes up invalid serial number,
can't even install! any ideas? I can't even get past the serial #! groan.

I'm not sure Matrix have anything to do with the store retail release, do they?

Well, I'm not sure it will help you, but for the record, my serial number is 16 digits, and I entered it with the dashes.