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Ordered Physical Copy when will it arrive?

Posted: Sun Jun 17, 2007 7:22 pm
by Rocko911
I ordered the physical copy june 8th how long till it ships? I have not received any notices from Digital River on it tracking or anything.

RE: Ordered Physical Copy when will it arrive?

Posted: Sun Jun 17, 2007 8:24 pm
by Brigz
ORIGINAL: LRRP

I ordered the physical copy june 8th how long till it ships? I have not received any notices from Digital River on it tracking or anything.
Don't know if you noticed or not but the physical shipment is backorderd and the estimated shipping date is June 25. I ordered about three days ago and got the digital download/physical shipment option. The game downloaded just fine and I've found that that is the easiest and quickest way to get games from Matrix. Maybe you can check with the Matrix guys and see if you can convert your order from physical to digital download/physical shipment. That is if you are in a hurry to get the game.[;)]

RE: Ordered Physical Copy when will it arrive?

Posted: Sun Jun 17, 2007 8:30 pm
by CJMello63
I did both, got the game in 10 minutes and the box can come whenever.

RE: Ordered Physical Copy when will it arrive?

Posted: Sun Jun 17, 2007 9:14 pm
by LarryP
ORIGINAL: CJMello63

I did both, got the game in 10 minutes and the box can come whenever.

Same here, but I thought it would be here by now. Ordered the next day it was available. Oh well. [&:][:'(]

RE: Ordered Physical Copy when will it arrive?

Posted: Sun Jun 17, 2007 9:42 pm
by David Heath
Hi Guys
 
We post this all the time but let me say this again.  It takes about three to four weeks for our box games (Games On Demand) to be ready in our warehouse.  As soon as they are available they will start shipping.  Dealer orders normally take a week or so after that.  This why we have the download and box option together so you can order the box and while you wait for it to arrive play the download version.
 
David
 

RE: Ordered Physical Copy when will it arrive?

Posted: Sun Jun 17, 2007 10:04 pm
by Brigz
ORIGINAL: David Heath

Hi Guys

This why we have the download and box option together so you can order the box and while you wait for it to arrive play the download version.

David
And that's exactly what I've done with all my Matrix purchases. A perfect way to buy games.

RE: Ordered Physical Copy when will it arrive?

Posted: Sun Jun 17, 2007 10:24 pm
by bradfordkay
David, please ask Digital River to not list something as "In Stock" when it isn't. That is my major complaint with the situation as it stands right now (when I placed my order last weekend it was listed as "In Stock" by Digital River).

RE: Ordered Physical Copy when will it arrive?

Posted: Sun Jun 17, 2007 11:07 pm
by David Heath
Hmmm that would be strange since normally they say the game is backordered but I will of course double check.

David
 

RE: Ordered Physical Copy when will it arrive?

Posted: Mon Jun 18, 2007 2:11 am
by willycube

[quote]ORIGINAL: David Heath

Hi Guys

We post this all the time but let me say this again.  It takes about three to four weeks for our box games (Games On Demand) to be ready in our warehouse.  As soon as they are available they will start shipping.  Dealer orders normally take a week or so after that.  This why we have the download and box option together so you can order the box and while you wait for it to arrive play the download version.

David

Where do you say that it takes three or four weeks to deliver? I was told we can physical order on the 8th of June and I did so.Your company did not say anything about backorders. You have my money and I have no game. Had I heard that I would not have ordered until it was in stock, not a good system to keep customers waiting that long and why are the games not in stock?

Willy