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Unable to download The Blue and the Gray

Posted: Thu Aug 02, 2007 12:42 am
by Al G
Hi

Both my mate and I have purchased AEGOD American Civil War - The Blue and the Gray 2 days ago. The problem we have is that we cannot get a complete download.[&:] The file gets to 362 Mb (out of 462Mb) and finalises. On trying to open the zip file it states it is an invalid file.
My mate has sent an email to technical support as soon as this occurred 2 days ago, that hasn't been answered yet[:@].

Any help would be appreciated.

Ta Muchly,
Al

RE: Unable to download The Blue and the Gray

Posted: Thu Aug 02, 2007 8:54 am
by Marc von Martial
Seems to be a corrupted download. Please clear your browser chache and the Windows TEMP file.

If you have troubles downloading large files then we suggest you use a download client like "Stardownloader" available for free from www.stardownloader.com . It will let you resume disconnected or broken downloads. You can even pause them and resume them whenever you want.

You can retrieve the link at any time in a time frame of 30 days from the point of purchase (please note that the 30 days is only "official", "unofficially" it should never expire). Please go to our E-Store and click on "Store FAQs" , there check the "I need help downloading." link. Or go to www.findmyorder.com and enter your order number and password.