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Just tried to buy the game....

Posted: Fri Sep 07, 2007 11:31 am
by Ophion
And failed!

Tried to buy download only from Australia. It said it couldn't verify my payment details (which were correct - I checked them).

Can anyone help?

RE: Just tried to buy the game....

Posted: Fri Sep 07, 2007 12:46 pm
by e_barkmann

I've had no problem buying games from Matrix and I'm in Australia.

Double check the authority number on the back of the card (well, pretty sure it asks for that!) and make sure you submit your address details as per your credit card statements.

cheers

RE: Just tried to buy the game....

Posted: Fri Sep 07, 2007 2:11 pm
by Erik Rutins
If you continue to have problems, please e-mail me at erikr@matrixgames.com with your order number and we can find out why it's rejecting your payment details.

RE: Just tried to buy the game....

Posted: Fri Sep 07, 2007 2:50 pm
by HansBolter
ORIGINAL: Chris Merchant


I've had no problem buying games from Matrix and I'm in Australia.

Double check the authority number on the back of the card (well, pretty sure it asks for that!) and make sure you submit your address details as per your credit card statements.

cheers


I really wish card fabricators would use some brains and emboss the security numbers on the back like the accounrt numbers on the front. Every one I have has those numbers printed on, which means over time, they wear off and become illlegible.

RE: Just tried to buy the game....

Posted: Sat Sep 08, 2007 2:14 am
by Ophion
[&o]
 
Well it worked this morning - changed credit card and it went through no problems. Downloading now.
 
Soon the Americans wil feel my wrath! [:D]
 
Thanks guys.

RE: Just tried to buy the game....

Posted: Sat Sep 15, 2007 5:11 pm
by ironmike775
I am in Iraq. I didn't even get that far. It would not let me try to purchase and download. Dialog said it could not be purchased "in my country." Well, my country is the US. I'm here representing the US--for better or worse.
Sure would like to download this game....