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Can't order HCE Alone
Posted: Wed Nov 21, 2007 2:07 am
by Johnus
Never mind.
RE: Can't order HCE Alone
Posted: Wed Nov 21, 2007 2:37 am
by Erik Rutins
Johnnie,
Is this resolved for you now? If so, do you have any idea why you were having an issue earlier?
Regards,
- Erik
RE: Can't order HCE Alone
Posted: Wed Nov 21, 2007 4:50 am
by Johnus
Erik:
I'm O.K. and purchased just fine. For a while though I wasn't able to delete the H3 option when attempting to order. The trash can icon (on the order screen) wasn't working. I exited and went back to the screen a few times and it finally worked.
Thanks.
RE: Can't order HCE Alone
Posted: Fri Nov 23, 2007 10:25 pm
by RolandRahn_MatrixForum
Hi!
I had the same problem like Johnnie.
Yesterday and today, I was unable to purchase HCE alone.
What hapenned:
Yesterday, I went to the Euro-store, hit the link to purchase both, wanted to correct this (first, by hitting the trash-symbol of H3=> no result; Then, by hitting the Trash-symbol for HCE=>both positions deleted).
Problem:
Whenever I attempted to order HCE alsone, both HCE and H3 ended in my cart.
Workaround:
Today, I went to the US shop (in the Euro-shop, the problem prevailed) and ordered HCE alone => it worked (it is currently downloading, in a little more than 4 hours it will be war on my PC [;)]).
If I would have to speculate about the possible causes:
Either that I first attempted to purchase both *or* that I used the Euro-store *or* a combination of both
Best regards,
Roland