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Program do not start
Posted: Fri Nov 30, 2007 12:53 pm
by 2gaulle
Since 2 days the game refuse to re-start. I'm oblige to reboot my machine to be able to play!
Hope to have some support on this problem this time!
RE: Program do not start
Posted: Fri Nov 30, 2007 1:17 pm
by Erik Rutins
2gaulle,
Did anything else change on your system 2-3 days ago? Any new software or drivers? It seems odd that a reboot fixes the issue, could you post a DxDiag file for us please and also describe exactly what the game does when you try to launch it? Any error messages?
Regards,
- Erik
RE: Program do not start
Posted: Sat Dec 01, 2007 1:42 pm
by 2gaulle
informations send
RE: Program do not start
Posted: Mon Dec 03, 2007 3:23 am
by Erik Rutins
I haven't received anything, where did you send it?
RE: Program do not start
Posted: Mon Dec 03, 2007 12:38 pm
by 2gaulle
at
support@matrixgames.com on december 1 at 8.41
mail resend
RE: Program do not start
Posted: Mon Dec 03, 2007 1:40 pm
by Erik Rutins
Could you post the response here as well so that the developer can see it?
RE: Program do not start
Posted: Tue Dec 04, 2007 8:49 pm
by HussarGames
Does the game work after a restart of the computer? If yes, then it must be a problem with your system.
If not, and you changed some system components or installed some new software that may be the cause. Try reinstalling.
Let us know if this helps and if not, please go into more detail. Do you get to the menu? At what point exactly does the game not start?
Thank you for reporting the problem.
RE: Program do not start
Posted: Sun Dec 16, 2007 9:36 pm
by mariovalleemtl
I also get the same problem. But it work well after a reboot.