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Unable to Register Original World at War
Posted: Sat Dec 01, 2007 2:28 pm
by Defcon4
I have the retail boxed version of Gary Grigsby's World at War and would like to register my serial number in Matrix's Members Area. The problem is the Members Area only recognizes the follow-on product "World at War: A World Divided" and won't accept my serial number from the original product. I also no longer see any patches for the original World at War in the Support Section and there's only a Forum for the World Divided edition.
What's up with that? Does Matrix no longer support their original Gary Grigsby offering?
RE: Unable to Register Original World at War
Posted: Mon Dec 03, 2007 6:44 am
by SkyElf
I'm also interested since I bought the same version only?
RE: Unable to Register Original World at War
Posted: Mon Dec 03, 2007 10:25 pm
by sterckxe
ORIGINAL: DefCon3
I have the retail boxed version of Gary Grigsby's World at War and would like to register my serial number in Matrix's Members Area.
About the only thing registering a game adds is the ability to download betas of the patches. As this game isn't going to be patched anymore I think the powers that be decided that nobody was going to bother registering it anymore.
ORIGINAL: DefCon3
I also no longer see any patches for the original World at War
ftp://ftp.matrixgames.com/pub/GaryGrigs ... -v1202.zip
Greetz,
Eddy Sterckx
RE: Unable to Register Original World at War
Posted: Tue Dec 04, 2007 3:10 am
by Defcon4
You're probably right about the patches Eddy but I thought the member service was also there to help buyers retrieve lost/forgotten serial numbers when they need to re-install games purchased from Matrix.
I appreciate the link to the FTP site - didn't know that existed.
Appreciate your help.
RE: Unable to Register Original World at War
Posted: Tue Dec 04, 2007 3:22 am
by Erik Rutins
You're right, that should not have been disabled just because the game was discontinued. I'll check on what happened there.