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Error with serial number?
Posted: Sat Dec 22, 2007 4:28 pm
by Roger Neilson II
I have just downloaded and patched v 1.1.10 to my original purchase. Trying to run it it says there is an error with my serial number and to contact support. I have checked the serial number and it is correct, I have checked in the file serialreg and the serial is right in there.
Roger
RE: Error with serial number?
Posted: Sat Dec 22, 2007 4:55 pm
by ericbabe
I'm going to have to let the Matrix guys respond to this issue as we don't have anything directly to do with the installer. I do know that sometimes anti-virus programs can interfere with an install, so that might be one thing that's causing problems.
RE: Error with serial number?
Posted: Sat Dec 22, 2007 6:01 pm
by Roger Neilson II
Looks like a reinstall of the base version plus the new patch has sorted it.
Thanks
Roger
RE: Error with serial number?
Posted: Sat Dec 22, 2007 6:59 pm
by Gil R.
Good to see you back, Roger. And I see that you've moved from beer to wine. Just don't let yourself be seen drinking a cosmopolitan -- it just isn't right for a war-gamer to drink those.
RE: Error with serial number?
Posted: Sat Dec 22, 2007 7:17 pm
by Roger Neilson II
Aha, that was in a very nice restaurant in Krackow last year - I follwed up with rather too many herb flavoured vodkas.......
[8D]
Roger