Auto response for forgotten email not working
Posted: Fri Dec 28, 2007 11:15 pm
I am desperately trying to download the new 1.10 beta patch for Advanced Tactics and would really appreciate some assistance!
I have forgotten my password for the members area.
I clicked the "forgot password" button and supplied my email address but get no response and my account info is not emailed to me.
In frustration I created a new account and the info for the new account was sent to my email account just fine. However, now I cannot register my products with the new account because I get a “product registration key already used” message (From my original account obviously). Without registering I can't download the beta patch!!
P.S. I also emailed the Member Support Contact and supplied my original UserID and Email address (yep I realy did purchase and register this product) but I have not gotten a response.
I have forgotten my password for the members area.
I clicked the "forgot password" button and supplied my email address but get no response and my account info is not emailed to me.
In frustration I created a new account and the info for the new account was sent to my email account just fine. However, now I cannot register my products with the new account because I get a “product registration key already used” message (From my original account obviously). Without registering I can't download the beta patch!!
P.S. I also emailed the Member Support Contact and supplied my original UserID and Email address (yep I realy did purchase and register this product) but I have not gotten a response.