Matrix Games Forums

I saw that Matrix is selling ver 1. I bought that last year from developer and really liked it. I tried the ver 2 demo from the othere guy and loved it!!!

Unfortunately, I do not do on-line activations anymore. Lost too much in previous computer upgrades and or replacements. Its not that most companies won't redo it, but only so often. Plus, its a real hassle to update your entire collection with all different companies.

So, I did not activate version 2 and am demanding a refund.

I really wished Matrix sold version 2. I have lots of Matrix games due to the lack of license hoops.

Oh well, such is life.

Er, I'm a bit confused. You're posting here to demand a refund from the developer for a version we don't sell? I hope you've already contacted them directly, because I don't think you'll have much luck with this approach. [;)]

I don't think he's asking for a refund...just more letting people know that he has version 2 and is asking for a refund because it has online activation and letting people know here at Matrix that he likes their distribution system.

That's how I read it.[:D]

JudgeDredd got it right.  I prefer the Matrix distribution system and am sorry that v2 is not an offereing here.
 
[:-]

Why do you not like the online activation? I wouldn't throw out Version 2 for just that, as the activation is extremely non-invasive (even for online activation). Once you type that code in, its done. I even took my copy to my parents home over Christmas, registered it there, and found no problems whatsoever. The developer seems pretty flexible about this.

In fact, the online activation for v. 2 is not really all that different from Matrix's games asking for the serial number upon install.

It isn't anything like Securom... if that is your worry. And AFAIK, the game does not check activation every time you load it up (just the first time).

SoM

[&:]

One case was a utility program from a big company (I'll not mention specific names). This tool would normally be used on many systems if you support PC's. I bought it, only used it on serviced machines, then uninstalled. After 3 activations, this utility (like the old PCTools) refused to reactivate. 75 bucks down the drain! Also, tried to use tool on system where i-net not available and it would not run. [:@]

Another case is where a game was activated, company went bust, then after I bought a new machine, nada! [:o]

Also, bought game on road while on trip, went to hotel w/o inet, and could not play! [8|]

Plus, my machine has dozens of apps and games. Replaced one of the data drives, and some things work, others don't. Do I really have to test all of them? [&:]

Also have 3 laptops and 2 desktops that I (only me) use depending on location. Not that I load all with the same stuff, but have hit limits here. [:(]

Had one dev machine that was reimaged several times for normal development work. Lost a program here. [X(]

I realize that my case is extreme. I am not a homebody that sits in front of a single "beloved" computer for years. I like new, cutting edge systems and lots of them. I am on the road 250 days a year. I also like games, and lots of them. [8D]

I do have a shrinking collection of "portable" games and apps that I either have on mem stick or carry CD in extreme cases that I load from when mood hits. For example, I still play RailroadTycoon 3, and that been unsupported for a couple of years now. No activation required. Company is bust. [:D]

Soon, not only do we have to activate, but will be forced to be online to use programs. Next we will be charged for the use of programs each time you start it. [:-]

Welcome back to the mainframe world of yesterday! (For those too young to remember, these were the "big brother" like systems before the PC) [&o]


Well... you asked, and I ranted.[>:]

So what form of copy protection does the Matrix version of this game have?

Some folks don't like online activation and I think with good reason. We don't use it - just a simple serial number check as with all our games.

ORIGINAL: Erik Rutins

Some folks don't like online activation and I think with good reason. We don't use it - just a simple serial number check as with all our games.

After buying over 30 games from Matrix, you guys have online downloads perfected in my opinion. The trouble for everybody else is that they get compared to Matrix once a single purchase has been made, and that can make them suck!
[X(]

Well, I understand the argument, but I feel it is best not to be paranoid. If a company charged for each access of a program, then gamers would not buy from that company. Believe me, you are not the first to think of this idea, and since it has not already been implemented (at least on the PC) then you are probably safe. Of course, there are Arcades, that charge $0.25 for each play... and people seem to tolerate that. Of course, they don't charge $45 entry fees.

I'm not paranoid enough to put any credence to being "monitored" through game activation. I am paranoid enough to believe that any information a game could gather is already collected in various databases by other means (simply the credit card used to purchase said game). [:D]

I do hate Securom, but this is due to its problems with ACTUAL PHYSICAL DISKS! I don't mind it's invasive nature as much as I hate the fact it just doesn't work (I currently am unable to play my copy of SimCity Societies because Securom does not recognize my legitimate copy as legitimate and cites some Emulation Software Conflict).

Losing games is a serious matter, but most online activations account for this. Depends on the seller. You could even lose a Matrix game, if you didn't back it up. This is rare, because Erik and his support staff are so generous and powerful! [;)]

SoM

Son_of_Montfort-Why do you not like the online activation? I wouldn't throw out Version 2 for just that, as the activation is extremely non-invasive (even for online activation). Once you type that code in, its done.

No it´s not done. When you reformat your PC or buy a new one you have to go through the process again.

I bought Strategic Command from Battlefront and they have online activation. To activate that game I had to go to another game site with like 25 neon sign type advertisements on it, sign up for an account at this seperate site. After doing that I got a bunch of spam in my email from this seperate gaming site all the time. Also my understanding was if I wanted to put the game on my second computer as well I had to jump through some more hoops to do that.

Then to make it worse about a year later I went back after reformatting my PC to reactivate the game. I couldn´t get it to reactivate.

This has been about 2 years ago I suppose and after that I haven´t and won´t buy another online activation game. If I buy a game it´s mine, not half mine.

And besides, for copyright protection it does not work anyways.

ORIGINAL: LarryP

...Matrix, you guys have online downloads perfected in my opinion.

Agree with that - Matrix, you made me trust ebusiness. Great customer service too [:)]

But your marketing and PR sucks.

Sorry but too much hype, too little substance and too much hidden in between the lines [:(]

PS: Great open forums though

I bought Armed Assault with online activation. Had 3 activations.

Installed - 2 activations left

I then downloaded and installed the patch and lo and behold when I went to play, I was told I couldn't....I was, apparently, out of activations. But I know I only used one. Turns out the patch uses and activation...I don't know how installing the patch used 2 activations, btu my activations were gone...couldn't play the game, which I payed for, until Monday evening.

That isn't a big deal, but it's big enough to make me stay away from alot of software now.

I'm a sick to death of being a law abiding puchaser of games and being punished as such. The tables need to be turned.

My god, they aren't going to stop piracy with these half baked attempts. In fact, it's unlikely they will get rid of it outright anyway...I don't mind them trying, but I'm bloody fed up jumping through hoops when I buy all my software.

Matrix has my vote. They have it right....non invasive, easy copy protection.

I know...I know...I know they work in a niche market and may well have "less to lose" than the Call of Duty 3 or Medal of Honor:Airborne developers....but still, these companies will not get rid of piracy. It stops casual copiers....but so does less invasive methods.

Actually that system was removed with later patches. At least if you used the metaboli version.
You don't even need to activate it anymore I think.

ORIGINAL: JudgeDredd
My god, they aren't going to stop piracy with these half baked attempts. In fact, it's unlikely they will get rid of it outright anyway...I don't mind them trying, but I'm bloody fed up jumping through hoops when I buy all my software.

I have bought many games through Steam, Gamersgate, BattleFront, Direct2Drive, Strategy First, and TotalGaming in the last several years. I don't and won't do it now, and I stopped doing so since last April 2007. I got burned big time with viruses and trojans along with it. Long story and it's posted in the General forum here:
tm.asp?m=1432812
Anyways, I ended up tossing about 12 games away and went down and bought them from the store, so I have the hard copies. These hoops you have to jump through in my opinion are enough to cause MORE piracy. However, as long as gamers keep them in business by running to their sites and plopping down the plastic, it's not going to go away. It's real convenient and for me being disabled it was very appealing.

Steams financial statement is available online shows that they are growing in leaps and bounds. It's not going away and they think that someday soon, this will be the preferred and most popular way of game purchase.

My wife went down and bought me the Orange Box from Walmart last fall and when I opened it up I saw it required a Steam activation. Here I have the DVD's in my hand and it requires Steam membership and activation! That pissed me off big time. Still does when I think about it, so I'm going to go play Advanced Tactics right now!!! [;)]

I think the risc is minimal with those systems. For your information, you arent totally safe with shrink wrapped either.
I know at least one game that was shipped with a real Virus. Shit happens.

ORIGINAL: marcusm

I think the risc is minimal with those systems. For your information, you arent totally safe with shrink wrapped either.
I know at least one game that was shipped with a real Virus. Shit happens.

I never expected to be "safe" with shrink wrapped. I can scan it when it's at home. What I did expect was to not have to jump through hoops with installing and reinstalling.

Apparently you did not read the link I gave. The risk is NOT minimal with Steam. They proved it to me very well. Anything that plays online is subject to MUCH more virus and trojan invasion than a disk from a box. That's not even debatable. Online you open up ports that hackers can manipulate and most of these online games advise you to either allow a port\ports or turn off your firewall all together. All the virus and trojans I have ever received have been from the Internet, except for one back in the early 1990's.

Never got anything bad from Steam and I have bought tons of stuff.
Not saying it couldn't happen. Just saying that risc level is about the same
as your virus scanner failing to scan a shrink wrapped product.

I bought Armed Assault with online activation. Had 3 activations.

Installed - 2 activations left

Hahaha! Yes, good point JD. I had forgotten about that.

I remember seeing something about a certain number of activations too and thought to myself ¨What is this! Did I just buy this game or not?!¨[:@]

So after this experience I thought never again. Plus as I had this experience about having to go to a seperate site for activation I won´t be giving out the credit card number for one of these online activations again.

@LarryP, like you pitching your online activation games I pitched Strategic Command from Battlefront too.

I´ve bought all my games from Matrix through their direct download as I´m so far from civilization [:D]and have not had any problems at all. I was really unsure about it the first time after my Battlefront experience but now I have no second guess about ordering by direct download from Matrix. It really is the way to go if getting a box is not important for someone.

As I said before, online activation does not work for copyright protection anyways, it just punishes the honest customer. I won´t say how here but everyone of these online activation games can be and are ¨cracked¨

Even Silent Hunter 3 that brought in this new CDROM copyright thing a while back that some people reported as destroying their CDROM is ¨cracked¨

Matrix Games way of doing its online business is painless, doesn´t punish the honest customer and in my opinion is the way to go.

I've bought games from GamersGate, direct2drive, TotalGaming, and Steam and have never had a problem. The only difficulty (and that is not even a good word for it) is when I ran out of activations on a direct2drive game. I merely sent an email and it was "fixed" by the next day. I do like Matrix's system much better; but the others are just fine as well. Am I screwed if Steam goes out of business? Yeah, probably, but I have played the heck out of the stuff already and actually have the hard copy of the two favorites anyway.

I have more issues with spam cr@p sneaking into email with "evil" things attached but the virus scanners take care of them.