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Hard Drive Crash
Posted: Mon Feb 04, 2008 2:37 pm
by yeats
Hard Drive crashed on my laptop last week - I was able to recover some files - like the updated patches, but couldn't locate the original downloaded program. I have the serial number which I recovered.
My question is, how can I download the original released version without paying since I already purchased it?
Thanks,
Mike Yeater
RE: Hard Drive Crash
Posted: Mon Feb 04, 2008 3:13 pm
by Jason Petho
Hi Mike
You might want to contact Matrix support:
support@matrixgames.com
Jason Petho
RE: Hard Drive Crash
Posted: Mon Feb 04, 2008 10:42 pm
by YohanTM2
go to the members section and you can register it withyour serial number and then download
RE: Hard Drive Crash
Posted: Wed Feb 13, 2008 1:22 am
by yeats
I was able to get another download from Matrix. Now my question is the zip file I downloaded is version V1DR - Does this version include all the current patches?
Thanks.
RE: Hard Drive Crash
Posted: Wed Feb 13, 2008 1:26 am
by Jason Petho
On the safe side, I would venture to say no and I would recommend that you update it using the UPDATE button on the main menu.
Keep your Serial number close by as you will need it during the UPDATING process.
Jason Petho