Matrix Games Forums

Hello,

I want to change my registered email adress in my account. But each time i try to modify my account i have a IE error page.

I have another question like i want to buy Panzer Command: Kharkov, when i will be able to change my email adress to my current one, can i use the winterstorm owners: upgrade offer with this new email adress and my winterstorm serial ?

Thanks for your help.

Pierre Antoine

Hi Kelm,

Our mail server is having issues this morning, that's likely why you were having problems changing the forum address.

You can use whatever e-mail you want when applying for the Panzer Command: Kharkov upgrade discount coupon. The important thing is that you have your Winterstorm serial number, then put in the e-mail address where you want the coupon code to be sent.

Regards,

- Erik

Hello,

Thanks for your response. When i enter my Winterstorm Serial number i have an Invalid Order Number. Please try again message. I select the european store and have try both my serial number and my order numbers without success. For my account i will check that later.

Pierre Antoine

Hi Pierre,

Please e-mail me at erikr@matrixgames.com and I can double-check your order info and see why it would be rejecting that serial number. Are you entering with dashes, as in XXXX-XXXX-XXXX-XXXX?

Regards,

- Erik

I have sent to you my Winterstorm serial number and order id.

Thanks for your help.

Pierre Antoine

Hi Pierre,

I just sent you your coupon code by e-mail. The problem you encountered was because of the mail server issues we had this morning.

Regards,

- Erik

Hello,

Thanks a lot for your help, i have just bought PzC kharkov after receiving your mail using the discount code.

Pierre Antoine

Thank you Pierre, I'm glad we were able to sort things out. I hope you enjoy playing Panzer Command: Kharkov!