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Ordering Problem

Posted: Thu Jun 12, 2008 11:39 pm
by jcrohio
Just tried to order (in fact tried twice) - got an error message both times - a number which I forgot to write down and no explanation.

EDIT: I did save the page the error number was 30060941 - 0 with no other explanation

Thanks for any help

Jack


RE: Ordering Problem

Posted: Fri Jun 13, 2008 12:24 am
by Erik Rutins
Hi Jack,

Can you please e-mail me at erikr@matrixgames.com with your order number?

Regards,

- Erik

RE: Ordering Problem

Posted: Fri Jun 13, 2008 12:51 am
by jcrohio
Eric

Thanks for the quick response - I read some other posts, found one identical to mine, and saw what he had done wrong - I had put spaces in my credit card number - took them out and everything went fine

Sorry to bother you

Jack