Matrix Games Forums

I ordered a game for download and shipment today.
I got no confirmation email.
I can not log in with my user account and password.
I sent a message and received no response.

I have created an alternate account with my hotmail address.

Can someone from matrix PLEASE help me?

Is there a phone where I can call?

Thanks in advance.

my original email address used was mk2(at)bellsouth.net (of course the @ in place of the word at...)

I_Need_Help

Order online, or by telephone:
North America 952-646-5257

Contact the number.... if you cant get assistance from them.... email support with your MAIN email address.

Email or PM Erik Rutins(it appears his PM box is full [:(] ) , he is online now and would be glad to help you among other Mods here at Matrix Games.
Good luck.
Here is their general Email support. support@matrixgames.com

I sent questions and included my original email and it said I have no outstanding issues. I have no idea what is goign on with my order. thanks guys!

I am all ready to go, phone support was excellent  and of course it was my fault (DOH!)
 
thanks again everybody!

yay!, great to hear!
Enjoy your new game, Sir.[:)]