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Disc 2 Won't Install
Posted: Sat Aug 02, 2008 10:39 pm
by RyTide57
After disc 1 is fully installed, I am prompted to insert disc 2, which results in the following error message:
Setup can not open the following archive file:
D:\forgeoffreedom-setuprelease-v123cd.exe
I tried compressing the file from disc 2 onto the desktop, but Winzip does not recognize it as a valid archive file.
Thanks for any assistance!
RE: Disc 2 Won't Install
Posted: Sun Aug 03, 2008 10:23 am
by RyTide57
Any thoughts on this problem? Bad disc? Program incompatible with Vista?
I would post my DirectX dialog file if I could find the link for posting attachments.
RE: Disc 2 Won't Install
Posted: Sun Aug 03, 2008 10:32 am
by Erik Rutins
That does sound like a bad CD, unfortunately. We can send a replacement, but please e-mail me at
erikr@matrixgames.com so that we can get that started. Did you also order the download option? If so, you can download that installer to get the game installed while we replace the physical CD.
RE: Disc 2 Won't Install
Posted: Sun Aug 03, 2008 10:40 am
by RyTide57
Thank you for your rapid response, Erik. I have sent you an e-mail re this problem.
RE: Disc 2 Won't Install
Posted: Thu Aug 07, 2008 9:04 pm
by RyTide57
In a matter of a few days, I received a full replacement of the game, which installed seamlessly. I am looking forward to playing the game this weekend!
Outstanding customer service [&o]