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...error...what should i do

Posted: Sat Nov 01, 2008 12:18 pm
by DukeOfLight
Hi when i try to pay this game,and this is the messege that i receive:

We're Sorry.

We're having a problem processing your order.

Please contact Customer Service.

(Error Number: 30024003 - 0)

This is very hard for me, because i like very much matrix games but i cannot buy from them. I send this message to custumer support but i didnt receive any response. I have a visa electron card, but i dont think that this is the problem...thanks

RE: ...error...what should i do

Posted: Sat Nov 01, 2008 12:57 pm
by Erik Rutins
Please e-mail me at erikr@matrixgames.com. I'll need your order number and e-mail address in order to investigate this with the store.

RE: ...error...what should i do

Posted: Sat Nov 01, 2008 2:01 pm
by Cpt Rio
Ive been trying to buy this game for 2 days, and all I have are those error messages during my payment process.

RE: ...error...what should i do

Posted: Sat Nov 01, 2008 2:12 pm
by Cpt Rio
The Digital River service is temporarily unavailable.

Can you confirm that?

RE: ...error...what should i do

Posted: Sat Nov 01, 2008 3:12 pm
by Rocko911
I too bought the game this morning yet under Serial# it said NONE and the download link would not work.

RE: ...error...what should i do

Posted: Sat Nov 01, 2008 3:40 pm
by Cpt Rio
Ok, I got it!