Matrix Games Forums

Right before anyone flames me - I am not asking for any favours here - I know the title sounds a bit dodgy. Basically I bought COTA a few years back (not sure about the exact date). I later lost both the download and the serial number in an ill prepared for format and reinstall of Windows. Anyway, I figured I had no chance of getting it back as I had no download insurance and I can't find the order when I search www.findmyorder.com, but I DID purchase it. The only reason I am posting at all now is that the loss of the game has always bugged me as it was good (I recently bought HTTR because of my memories of this game engine) but am loathe to spend the money again on something I already paid for. I realise this is not Matrix's problem - it's my own stupid fault, but on mentioning what happened in a thread about HTTR, a couple of people said I should mention it here / try to get in contact with Erik Rutins, but I am not sure how to email him. Anyway, I figured I would take their advice and post here in case anything can be done.

Please don't think your answer to this will affect my status as a Matrix customer - I just bought WITP today and plan to continue throwing money your way [;)] . Having said that I wish there was a download system similar to Steam/Gamergate - where downloads were stored online and redownloadable whenever desired.

Thanks

Ross

ORIGINAL: ross_ntu
try to get in contact with Erik Rutins, but I am not sure how to email him.

showProfile.asp?memid=9#

Then click on "Send private message"

Give as much info and background stuff about your original purchase as possible.

Greetz,

Eddy Sterckx

Right before anyone flames me - I am not asking for any favours here - I know the title sounds a bit dodgy. Basically I bought COTA a few years back (not sure about the exact date). I later lost both the download and the serial number in an ill prepared for format and reinstall of Windows. Anyway, I figured I had no chance of getting it back as I had no download insurance and I can't find the order when I search www.findmyorder.com, but I DID purchase it. The only reason I am posting at all now is that the loss of the game has always bugged me as it was good (I recently bought HTTR because of my memories of this game engine) but am loathe to spend the money again on something I already paid for. I realise this is not Matrix's problem - it's my own stupid fault, but on mentioning what happened in a thread about HTTR, a couple of people said I should mention it here / try to get in contact with Erik Rutins, but I am not sure how to email him. Anyway, I figured I would take their advice and post here in case anything can be done.

Please don't think your answer to this will affect my status as a Matrix customer - I just bought WITP today and plan to continue throwing money your way . Having said that I wish there was a download system similar to Steam/Gamergate - where downloads were stored online and redownloadable whenever desired.

Thanks - just tried but his storage is full

ORIGINAL: ross_ntu
Thanks - just tried but his storage is full

LOL - the man just has too much on his plate [;)]

Ok, plan B : write him a regular mail at erikr@matrixgames.com

Greetz,

Eddy Sterckx

Thanks - have done