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Matrixsupport - Please take note

Posted: Wed Apr 08, 2009 2:05 am
by colberki
I am getting the run around from you guys with automatic email replies and asking me to sign off a member to get support.
Its been several days now since I reached out for help. My order no is 1649449971

Please all I ask is to get the game file to me by other means since I have not been able to get a clean downlaod as with some otthers.

If you cant or dont want to hep, please just refund me the money (not my preferred option).

Bill


RE: Matrixsupport - Please take note

Posted: Wed Apr 08, 2009 9:54 am
by Erik Rutins
Please e-mail me at erikr@matrixgames.com with your Support Ticket ID and your Order ID.

Regards,

- Erik

RE: Matrixsupport - Please take note

Posted: Fri Apr 10, 2009 1:43 pm
by colberki
Thanks for your help Eric. All OK now.