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MATRIX: purchase confirmation email
Posted: Fri May 01, 2009 7:54 pm
by SoopSandwich
Hi, I recently purchased Close Combat Modern Tactics but never received my purchase confirmation email. Luckily I wrote down the serial number but I have purchased games from Matrix before and never had this problem. I tried to email this on the support page but never got a response. My email provider may be blocking the emails for some reason. Any help in this matter would be appreciated.
Thanks,
Billy O'Brien
bobrien@beld.net
RE: MATRIX: purchase confirmation email
Posted: Sat May 02, 2009 5:01 am
by Andrew Williams
RE: MATRIX: purchase confirmation email
Posted: Sat May 02, 2009 2:29 pm
by SoopSandwich
I had already tried that but didn't get a responding email, that is why I think my email provider is blocking the emails. Is there anyway you can tell me the email address of the purchase confirmation email and I can see if my email provider will stop blocking it. I just purchased Close Combat: The Longest Day and never received that purchase confirmation email either. I'm hoping to get some assistance from the forums.
Thanks
I'm also not getting the email telling me there was a response on the forum to my thread so that has got to be the problem.
RE: MATRIX: purchase confirmation email
Posted: Sat May 02, 2009 6:52 pm
by Andrew Williams
Sorry, I can help you with the game only.
I'll try and rustle up someone from Matrix admin to help.
Andrew
s3t