Matrix Games Forums

hi there, I look forward to playing this game, so i download the demo and it will not run!
here is there error log

STARSHATTER 3.9.4 17 Jul 2009, 1:51:44 PM |
+====================================================================+
| |
| Windows XP 5.1 (Build 2600) Service Pack 2 |
| |
| Registered Owner: chard, |
| |
| CPUs Detected: 2 CPU Level: 6.23.10 CPU Speed: 1996 |
| x86 Family 6 Model 23 Stepping 10 |
| GenuineIntel |
| |
| 1024 MB RAM 2047 MB Max Swap 1023 MB Avail Swap |
| |
| DirectX 7 installed. |
| DDRAW 6.0.6000.16386 (vista_rtm.061101-2205) |
| D3DIM 6.0.6001.18000 (longhorn_rtm.080118-1840) |
| DINPUT 6.0.6000.16386 (vista_rtm.061101-2205) |
| DSOUND 6.0.6000.16386 (vista_rtm.061101-2205) |
| DMUSIC 6.0.6000.16386 (vista_rtm.061101-2205) |
| |
| |
+====================================================================+

Initializing Game
Request 1280x960x32 mode
Request DirectX 7 Hardware Rendering mode
Request Primary 3D card
Gamma Level = 128

Initializing instance...
Window created.
Instance initialized.
Initializing game...

********************************
* Direct 3D version 7 *
********************************

SoundCardD3D Primary Buffer Format:
bits: 16
chls: 2
rate: 22050

Created video object.
VideoDX7: could not set display mode. [Action not supported.]
Created screen object.
*** PANIC: Could not set video to requested resolution (1280 x 960 x 32).

+====================================================================+
Begin Shutdown...
Campaign::Close() - destroying all campaigns
VideoDX7: shutdown
SoundCardD3D: shutdown
+====================================================================+
END OF LINE.

my laptop is a gaming laptop and can run many games including crysis but this is strange error.

any help would be great

Your error log is pretty self explanatory.

Well lets pretend that I dont know much about PC/laptops and lets just pretend not everyone knows how to read a log file and what the meanings are in them!

forget it, not worth the hassle and the support grade A useless lost a sale here

Yea I know the original asker is probably never going to come back and check this but I am posting the solution for everyone else that comes here trying to find it (like I did =P).

1- Open the starshatter folder, for me in windows xp it is C:\Matrix Games\Starshatter Demo (I only own the demo)
2- Right click on Video.cfg
3- Click open
4- Select "Select the program from a list"
5- Use Notepad, or Wordpad, or really any text editing program should work
6- You should see something like this, or anything resembling it really (my numbers were originally 1280x800x32, respectively)
width: 1280
height: 960
depth: 32
7- Go on and change the numbers around, I used 800x600x32 but try any numbers from this post that you like tm.asp?m=2125397
Thanks to GM for the resolution tables btw ^.^
If the numbers you selected don't work just go back and try to play with it until it does, I think the problem is as GM says, it gives you the hard coded options not what will work on your system... but I don't know to much about it.

EDIT:
As an update... after you have started the game, you can apparently set the video options using the in game options to whatever resolution you like without a crash... I have absolutely no reason why this is but whatever, least it works =D