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Game shutting off

Posted: Sat Jul 18, 2009 8:30 pm
by Bert Convy
I am having problems with the screen going black and then the game shutting off.

I was almost at the end of a german campaign and only had a couple more territories to take [:@]. I applied the latest patch. Then I started a new game and early on it is happening again.

I am running the game on windows XP.

RE: Game shutting off

Posted: Sun Aug 02, 2009 11:54 pm
by Bert Convy
Hi guys,
I posted this a while ago and I still haven't got a reply. Any reply.

Some suggestions
1) We've seen this problem before and we are working on it.
2) Could you give us more details, here's how to...
3) We have the solution and it will be in the next patch


Not saying anything is crappy customer service.

Here is some more information.
Windows comes up with a CCE?.exe has encountered a problem. I usually debug and the game menu is left up but the game play screen has closed. I don't know how to cut and paste the error screen info. You will need to tell me how if you need it. Is there any other way I can help you fix this problem?

RE: Game shutting off

Posted: Mon Aug 03, 2009 1:42 am
by Andrew Williams
ok... sorry missed this

What type of graphics display do you have?
What OS are you running?

Does this happen all the time or intermitantly?

RE: Game shutting off

Posted: Mon Aug 03, 2009 2:53 am
by Bert Convy
Using windows XP Home edition 2002 service pack 3
Nvidia Geforce 7950 GT

It has done it intermitantly throughout the game but now it does it constantly. I can't finish the game as the U.S. with two territories in german hands. Every time I play it cuts out when the german morale drops down. When this happens it also deletes the game file from the list of saved games (or at least it no longer appears on the list).

Thanks for the help.

RE: Game shutting off

Posted: Mon Aug 03, 2009 6:58 pm
by Andrew Williams
Hi See this thread

tm.asp?m=1958612


All issues posted similar to yours relate to video drivers or settings or other programs intertfering with the game (anti-virus etc.)


Check antialiasing and anastrophic filtering.

A program called riva tuner
antvirus nod 32


Andrew

RE: Game shutting off

Posted: Thu Aug 13, 2009 8:20 pm
by Bert Convy
Okay, I have been on holiday.

Can you tell me what the antialiasing and anastrophic filtering should be set to for the program to work?

RE: Game shutting off

Posted: Thu Aug 13, 2009 8:29 pm
by Andrew Williams
It should be turned off.

RE: Game shutting off

Posted: Thu Aug 13, 2009 9:04 pm
by Bert Convy
Nope, that's not it.

One was set to be controlled by the program the other was off. Tried it again and it shut off.