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Erik -Error message when ordering

Posted: Mon Jul 27, 2009 3:16 pm
by Buck Beach
Well here I am doing nothing right as usual. Got my Promo code and ordered the game. Got down to the submit (maybe 2nd time I don't know) and I get an error message that says I have already ordered the game. I didn't get an order number or any confirmation. Submitted a customer service inquiry and have been sitting here for about an hour waiting for an email back.

Anything you can do or check for me.

RE: Erik -Error message when ordering

Posted: Mon Jul 27, 2009 3:38 pm
by Erik Rutins
Please e-mail me at erikr@matrixgames.com with your Order ID and the exact error message.

RE: Erik -Error message when ordering

Posted: Mon Jul 27, 2009 4:10 pm
by Buck Beach
Problem solved thank you anyway. I just needed to reorder.