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Order problems

Posted: Mon Jul 27, 2009 6:02 pm
by Oddball_France
Hi all
We're Sorry.

This order has been completed and no further processing can be done.

Please click on the new order button and then proceed to start a new purchase.

(Error Number: 30030030 - 0)


Any idea why i do have this pb ? It comes after giving credit cards and checking the command (VAT and so on). Am i paying x times ?

RE: Order problems

Posted: Mon Jul 27, 2009 6:04 pm
by Erik Rutins
Please e-mail me at erikr@matrixgames.com with your Order ID and I'll investigate immediately.

RE: Order problems

Posted: Mon Jul 27, 2009 6:09 pm
by Oddball_France
oh, ty for the quick reply, but it seems i did panick too fast, one more try was the good one (and the thing is i didn't copy nor remember previous order ID - didn't receive any mail or so)

downloading now !

thanks again