Page 1 of 1
Additional credit card charges?
Posted: Mon Aug 10, 2009 5:37 pm
by dorjun driver
Erik,
What might be the explanation for an additional $11.76 being tacked on to my credit card?
This will not stand!
Oops. Wrong thread. Sorry.
RE: Additional credit card charges?
Posted: Mon Aug 10, 2009 5:44 pm
by Erik Rutins
No idea. Please e-mail me at
erikr@matrixgames.com with your order number and I will find out what that charge by DR was for.
Regards,
- Erik
RE: Additional credit card charges?
Posted: Mon Aug 10, 2009 8:35 pm
by Erik Rutins
In case anyone else sees something like this, we confirmed with the store that there was no overcharge. The issue was that they charged the shipping separately when it actually shipped out. The 75.87 charge is for the download plus tax and the 11.76 amount is the shipping plus tax, which adds up to the original order total.