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Update won't execute
Posted: Thu Sep 10, 2009 2:57 pm
by decaro
Performed the "Check for Update" feature, it found an update, but failed to execute.
I was asked to repeat the procedure, which I did X3 , but failed.
Then it said to contact Matrix, so here it is.
RE: Update won't execute
Posted: Thu Sep 10, 2009 3:27 pm
by hunchback77
PATCH1 has not been released yet, only beta patches have been released, available from Members area. PATCH1 will be released soon and the "Check for Update" feature will start working.
RE: Update won't execute
Posted: Thu Sep 10, 2009 5:32 pm
by decaro
Tnx - knew there was a beta, but the checj for update feature never detected it before.
RE: Update won't execute
Posted: Thu Sep 10, 2009 6:28 pm
by Erik Rutins
It will work later today, what you noticed were the preparations for the release of the official update.
RE: Update won't execute
Posted: Fri Sep 11, 2009 3:19 am
by Redan
It's 130 am on 9/11/2009. I received the email that the update is available and I can't download it--
RE: Update won't execute
Posted: Fri Sep 11, 2009 4:46 am
by invernomuto
It's 130 am on 9/11/2009. I received the email that the update is available and I can't download it--
You can also download the new patch directly from Matrix website you do not have to use the update procedure.
RE: Update won't execute
Posted: Fri Sep 11, 2009 5:06 am
by Redan
I cant load it from matrix either, actually the email sends you to the matrix products page. I tried going to the products page directly, and still couldnt load it. Got message that server might be down.
RE: Update won't execute
Posted: Fri Sep 11, 2009 8:54 am
by Erik Rutins
I just checked and both the update server and our downloads server are working fine.