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Unable to even purchase the game

Posted: Thu Oct 08, 2009 12:16 am
by johnar
So, I have finally decided to purchase the game using the only option out there and what do you know, using two different credit cards I was unable to get the system to work. I called the store number and turns out this was a number in the Philippines. I am not going to give my credit card information to someone in the Philippines.

Of course if you follow the link or try to follow the link " about us", http://www.matrixgames.com/aboutus/aboutus.asp you get an error message. Why am I not suprised that the credit card purchase thing does not work. Good job Matrix, you lost a sale.

RE: Unable to even purchase the game

Posted: Thu Oct 08, 2009 12:34 am
by rogueusmc
Don't give folks much of a chance do you?

support@matrixgames.com

RE: Unable to even purchase the game

Posted: Sat Oct 17, 2009 12:02 am
by Feinder
Johnar, where did you find that link on the site?  Granted, they should have a redirect on any 404, but all the same, I don't see any "about us" link on the site.
 
-F-

RE: Unable to even purchase the game

Posted: Sat Oct 17, 2009 1:38 pm
by Mobeer
ORIGINAL: Feinder

Johnar, where did you find that link on the site?  Granted, they should have a redirect on any 404, but all the same, I don't see any "about us" link on the site.

-F-

Open: http://www.matrixgames.com/
Select Store, Select a region (UK or US work)
Then on the top row of links (below the Matrix Games logo) the right most link is "About Us"