Installation issue
Posted: Mon Nov 09, 2009 2:13 pm
Purchased the digital download last night. Downloaded the 1.2 GB file. Opened the zip file and double clicked on the file.....nothing happens.
When I double click on the file my hard drive spins for a while and the cursor has the "hour glass" on it, but after a little bit the hour glass goes back to a normal cursor and no install/set-up screen appears. Nothing. No error messages...nothing.
My computer is a newer Dell that is only about 2 years old so I don't think this is a computer issues.
In case it helps, I tried the "extract" option and also tried to copy/move the file to a new location...when I did I got a error that said something like "unexpected end of file".
Do I need to re-download the file?
When I double click on the file my hard drive spins for a while and the cursor has the "hour glass" on it, but after a little bit the hour glass goes back to a normal cursor and no install/set-up screen appears. Nothing. No error messages...nothing.
My computer is a newer Dell that is only about 2 years old so I don't think this is a computer issues.
In case it helps, I tried the "extract" option and also tried to copy/move the file to a new location...when I did I got a error that said something like "unexpected end of file".
Do I need to re-download the file?