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cannot run new download
Posted: Thu Jan 14, 2010 11:51 pm
by borner
I have tried to load and run the upodate to ver 7.02 on two different computers. when I go to run the program, it tells me there is a problem with the applocation and to email Matrix support. the warning pop up box says missing exe I have emailed matrix with no reply. anyone else running into this?
RE: cannot run new download
Posted: Fri Jan 15, 2010 7:36 am
by DCWhitworth
Are you using the same download on both PCs ? Just wondering if your download might have become corrupted.
Otherwise I'd be tempted to try a complete fresh install.
RE: cannot run new download
Posted: Fri Jan 15, 2010 10:40 am
by borner
no, different downloads. I just installed the game on my laptop. 1.07.01 ran fine on my desktop, but not the new one.
RE: cannot run new download
Posted: Fri Jan 15, 2010 12:09 pm
by MarshallEllis
Borner:
I have not heard of this one???
Are you installing 1.07.01 THEN 1.07.02?
RE: cannot run new download
Posted: Sat Jan 16, 2010 12:04 am
by borner
.02 .01 worked fine
RE: cannot run new download
Posted: Mon Jan 18, 2010 3:13 pm
by MarshallEllis
Got it! But I am curious since 1.07.02 is simply a different EXE file??? Odd???
RE: cannot run new download
Posted: Wed Jan 20, 2010 11:11 am
by MarshallEllis
Borner:
I am having Matrix look at the .02 build and see if it is erasing some file???
Will keep you posted!
RE: cannot run new download
Posted: Wed Jan 20, 2010 1:53 pm
by Andrew Loveridge
Could you cut and paste the exact message, or better yet give us a screen shot of the error. Could you also attach a DxDiag?
You could also try un-, reinstalling, and only running the .02 update. They are comprehensive, so you don't need to run both. Though I would like to figure out what is going on. [&:]