Matrix Games Forums

Can someone at Matrix please post the status of your shipment to Chips and Bits? I see a distributor in England has received the game and shipped to their customers who have taken delivery. However the shipment to C&B has apparently has not arrived in Vermont. Thanks.

It is not our place to state when such and such dealer shipments were shipped out. You should ask that dealer if you have a question.

I did ask C&B on Friday but they haven't answered yet. Someone at Matrix already reported here that the distributor games left your warehouse in CA on Wednesday. Seems like they should have made it to Vermont by now especially since games have already made it to Europe. I would hope you could at least provide an answer to your customers even if we didn't order direct from Matrix. Thanks.

Please understand we do not know if the shipment got there yet, if there is a reason why its not shipped or if some and not all of the packages were sent.

David

I also pre ordered from C&B in mid April only because Matrix was not taking pre orders at that time. Now i see everyone who waited and ordered from Matrix got there copys this week. Boy is this driving me crazy! Every time i check the C&B web site for my order status(about every 4 hrs) it's still at preorder. Oh well another weekend without UV

David

Fair enough. I just figured you guys had tracking on those shipments. I'll pester C&B again Monday and post here if I learn anything. Sorry if I sounded too negative, but I'm also chomping at the bit and preorded in April assuming the distributors would get their copies first.

elmo3

If the game was shipped from California to Vermont via UPS ground, it should take at least a week for the shipment to arrive at Chips and Bits, so don't expect C&B to have the game until Wednesday at the earliest.

Personally I can't recommend C&B, they are FIRST to pre-advertise new games and the LAST to ship them! Sorry to hear of your having to wait but if it is any consolation, I preordered as well direct from Matrix and while my game shipped (on Thursday) I still don't have it. I am sure it will be in my hands Monday, a few more days is not worth the heartache and $20 some paid for "express shipping" to me.

I ordered by game from C&B January 29,2002. I checkecd by status and it says "preorder" I called C&B and they said Matrix had not released the game to C&B and was not scheduled to do so until next week! I have ordered alot of games from C&B, and this is the first time that this has happened. Usually I get the game at the same time others do. It has been a great disappointment. However, now that I have gotten over the initial disappointment I am playing Grigsby's PACWAR as a consolation. In reading the notes to that game, he says the greatest single mistake Japan made was not releasing its huge submarine fleet against American Merchant shipping. I hope I have the option to do this in UV.

I ordered through Chips and Bits on Friday with 2 day delivery. I am calling C&B tomorrow morning. If they don't tell me they have UV in stock and ready for shipment, I am cancelling my order. I will reorder through Matrix games even though the cost for shipping is about $5 more than Chips and Bits. The shipping costs are absolutely amazing!

I think it's rather deceptive of C&B to list UV in their "What's Hot" category as opposed to "Coming Soon" or "What's New" because they don't even have the game yet.

I am not able to say how or what C&B is or is doing. My guess is you talk to some operator who knows less to nothing and is just repeating the standard line.

Every dealer order was sent on time and via Air shipment. NO dealer orders were sent ground. We do not know why they are not shipping yet but it has nothing to do with Matrix Games and us sending them the games.

David

That the Brits are playing UV and C&B still haven't shipped. Very fishy indeed, did the Limey's bribe Matrix? I still don't have my game and they are playing the IJN, getting their revenge for '76, sinking Lady Lex and the grand Yorktown. Oh the humanity! :p

Thanks for the additional clarification David. I also will be tempted to cancel my order with C&B tomorrow and reorder direct from Matrix if answers aren't forthcoming from them.

Originally posted by elmo3
Thanks for the additional clarification David. I also will be tempted to cancel my order with C&B tomorrow and reorder direct from Matrix if answers aren't forthcoming from them.

Yeah!!!.... What you said Elmo3!!!

Let us know if/when you find any thing out.

Thanks,

I am canceling and ordering from matrix this morning. yo estoy muy enojado

Got this email Monday at 3AM Eastern (US) time:

"Hello,
The game has not shown up yet, but should be very very soon. Thank you for your patience and understanding.

Brian II
Chips & Bits Inc."

C&B no longer lists UV as "Coming Soon" on the front page. However it is still listed as "Preorder" if you search on it. Must be they have Fog of War turned on at their website.

Anybody get any more recent news, good or bad, from C&B today?

I called C&B this morning. The representative said C&B did not have the game available but should have it any day now. I cancelled and reordered through matrix.