Matrix Games Forums

Hey guys:

I really need your help! If you could PLEASE include a save in your Mantis reports OR detailed duplication instructions, it would save me a TON of time! When in doubt PLEASE include the save! You do not have to do this and sometimes you cannot but it will help me get some issue off the list as opposed to closing as "CANNOT DUPLICATE"!

Each issue if forcing me to either locate a save or create one to duplicate the issue and while the odds are that I do have a save, I have so many that it takes time to locate!

This would help us all in the end with faster and better fixes!

Marshall,

Presumably the best situation is a save game from *before* the issue with either instructions what was done or PBM files from a PBEM game ?

David:

Great point! Thanks for the clarifcation!
I need saves where I can see the problem happen. This also helps in the testing of the fix!
This decreases my fix time per issue buy hours!

Thanks David!