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lost ser. number
Posted: Wed Mar 17, 2010 10:18 pm
by Big Bill
Trying to install OAOW 3 on new computer. have all documentation and backup disk but cant find original with ser. number. Can anyone help??
Thanks, Bill
RE: lost ser. number
Posted: Wed Mar 17, 2010 10:28 pm
by junk2drive
RE: lost ser. number
Posted: Wed Mar 17, 2010 10:32 pm
by Big Bill
Purchased many years ago, have no info where I got it.
RE: lost ser. number
Posted: Wed Mar 17, 2010 11:00 pm
by junk2drive
TAOW III from Matrix hasn't been around "many years ago" so what game are you talking about?
Your second sentence says "have all documentation..." and now you say no info.
I'm confused.
RE: lost ser. number
Posted: Sat Mar 20, 2010 10:52 pm
by Big Bill
My disk says Install Zip 11/08
OAOW 3
I have 141 pages of rules etc. that I had printed at Kinkos
The more I think about it maybe I bought the game as a download, I can't remember now.
cant find the ser. number to load on my new computer
Thanks, bill
RE: lost ser. number
Posted: Sat Mar 20, 2010 11:07 pm
by junk2drive
What I do is write the serial number on the backup disc. I also save a copy of the order email on hotmail so that I can get to it from any computer.
You need your original email or the email address that you used and the credit card that you used.
RE: lost ser. number
Posted: Sat Mar 20, 2010 11:36 pm
by Big Bill
Yes, life would be simple than but I have none of that. I guess I'm SOL . I gave my old rig to my son, it was an XP unit and ran all of the games fine but was getting tired with all of the other programs on it so I bought top of the line Alienware with Win 7 and cant get any of my old games to run properly!
Bill
RE: lost ser. number
Posted: Sun Mar 21, 2010 12:13 am
by junk2drive
If you left TOAW on the old computer, there may be a txt file in the install with the serial number.
RE: lost ser. number
Posted: Sun Mar 21, 2010 2:53 am
by hadberz
Yep the key will be in this file serialreg.txt under the game folder.
RE: lost ser. number
Posted: Sun Mar 21, 2010 1:54 pm
by Big Bill
Thanks for the help guy's but I cleaned all of my stuff from the computer before I gave it away. I'll look for an inexpensive used copy but first I have to get another tower with XP on it so I can run my old games. Not able to get them to run in XP mode within Win 7
RE: lost ser. number
Posted: Sun Mar 21, 2010 2:08 pm
by junk2drive
You may be able to use the XP compatibility layer for Win7. I'm not sure if it comes with 7 or you download it from MS.
Try filling out a Help Desk request with Matrix. Maybe you can give them enough info to find your original order.
Did you try findmyorder.comĀ ??
RE: lost ser. number
Posted: Sun Mar 21, 2010 2:16 pm
by Big Bill
Tried all different ways to run the games.
I upgraded to Win 7 Pro, had Microsoft download everything also and they couldn't get it to run. XP mode is really only for office apps., it wasn't designed to run games so its very low on graphics. We tried everything. When I switched from DOS to Windows I had to keep my old Computer and run a AB switch so I could boot from either system. I'm about to do it again with my new system. I wish I didn't give away my old computer!!!!
[Deleted]
Posted: Wed Apr 28, 2010 5:06 am
by Anonymous
[Deleted by Admins]
RE: lost ser. number
Posted: Wed Apr 28, 2010 9:34 am
by Erik Rutins
Big Bill,
You can try retrieving your order via
www.findmyorder.com, or contact our Help Desk for help if that doesn't work.
Regards,
- Erik
[Deleted]
Posted: Wed Oct 27, 2010 3:13 am
by Anonymous
[Deleted by Admins]