Page 1 of 1

Connection error

Posted: Sat May 08, 2010 11:48 pm
by baldbrother
In multi-player the system of receiving emails when a game is ready seems to have stopped working. In addition you can't send them either. Plus accepting a challenge results ina connection error message. Computer,modem and the net works fine for everything else. Anyone else have this problem?

RE: Connection error

Posted: Sun May 09, 2010 11:30 am
by TJD
Yes, this problem has been going on for the last 36 hours or so. Everyone is having it, I believe. Despite the error messages the moves do actually get through. There is no email notification, but you can send a notice to your opponent the old-fashioned way.

It's pretty concerning, this problem, considering that we're totally dependent on the Slitherine server for PBEM. I'd thought they'd fix this problem more quickly, or have some sort of backup.

Tim

RE: Connection error

Posted: Sun May 09, 2010 7:36 pm
by IainMcNeil
Its always difficult to fix issues over the weekend. It should all have been up and running from Saturday 1pm but if not best to post on our forum if you have issues as we don't check here as often.