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Unable to install on Windows 7
Posted: Mon May 31, 2010 9:10 am
by Flannel
I am trying to install CoG Emperors Edition( version 1.1?) Disk 1 installs up to the point of asking for disk 2, this one is unable to be read by the system (disk 2) On openingf it it shows a folder with text 'cdfiles' I went into properties to see if it was possible to run in a compatible mode but not so. I am able to run Norman Kroegers @Operational Art'Disk and ' Highway to the Reich' and many many other games without problems. Windows is unable to find anything on the net to read it, nor can I unzip it. My system is:
Windows 7 Home Premium
Intel(R) Core(TM) Duo CPU T64 @ 2.00GHz 2.00 GHz
Installed Memory 3.00 GB
32Bit Operating System
All up to date.
flannel
RE: Unable to install on Windows 7
Posted: Tue Jul 20, 2010 4:53 pm
by Gil R.
Flannel,
Were you ever able to figure this out? I am hoping that you contacted Matrix or were contacted by them, but since I don't see a post here I am not sure.
RE: Unable to install on Windows 7
Posted: Tue Jul 20, 2010 5:56 pm
by Flannel
No, and I have tried to contact support. As you can see from the date it's a long time now since my asking. They aren't as good as they used to be in my opinion. Much too fancyit seems
Thanks for the inquiry tho'
flannel
RE: Unable to install on Windows 7
Posted: Tue Jul 20, 2010 6:01 pm
by Gil R.
I should have noticed earlier that your post hadn't received a response from Matrix, and apologize for that. I will e-mail them myself right now.
RE: Unable to install on Windows 7
Posted: Tue Jul 20, 2010 6:10 pm
by Erik Rutins
Hi Flannel,
I'm sorry you waited so long for a reply.
Unfortunately, we've never had enough staff to read all the threads on all the forums, which is why we have our Help Desk for official support. When you say you tried to contact us, did you do that via the Help Desk?
Can you please e-mail me at
erikr@matrixgames.com with your Order number (should be on the first CD)?
Regards,
- Erik