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Serial error

Posted: Sun Sep 05, 2010 9:29 pm
by CaptRio
Hi guys!

Im trying to reinstall my game but keep getting this error when trying to execute it:
There is an error wuth your serial number as entered. Please contact support@matrix.com for assistance. Error code 18

I already tried to run it as Admin and in several compatibility options, with no success.

I have Win 7 64bits

RE: Serial error

Posted: Mon Sep 06, 2010 12:06 pm
by CaptRio
And my game is original and registered here at MAtrix Member's Club.

RE: Serial error

Posted: Mon Sep 06, 2010 2:23 pm
by Dundradal
You should write in a HelpDesk request. I think that's the best way to get that resolved.