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Error downloading patch

Posted: Wed Sep 08, 2010 9:31 pm
by dougb
Hi,

I checked for the availability of an update and there was an indication that an update was available. When I went to download the update I got the message that it was preparing to download the update and then the following message in a screen:

Errors:

File 1: An error occurred while trying to open an FTP file.

I have the hotfix applied if that is any help.

Doug

RE: Error downloading patch

Posted: Wed Sep 08, 2010 9:42 pm
by dougb
Sorry just read the public beta post so obviously need to use that process and not the auto updater.

Thanks,

Doug