Matrix Games Forums

So, I just purchased a new fast computer.

I have WITP AE on my old computer, downloaded.



I download WITP AE, and use my previous serial number.


And then I get "Unable to find PW data!!!" [Really, 3 exclamation points]


Do I have a problem?

Did you re-install on the new PC or just copy the folder from the old one?

I am having the exact same problem and situation as Rankorian. However I downloaded my game from online. If anyone can help me get past this error "Unable to find PW Data!!!" please let me know.[:@]

I re-installed WITP AE from Matrix.

Then I was going to pull the save from the old computer to the new.

The question is this: Once one buys WITP AE, can one down-load it more than once, using the serial number each time?

Or, is this a Windows 7 issue?

Or something else?

If you have Windows 7, do not install it to the programs folder. put it in something like c:/matrix games/witp AE

Windows 7 does funny things to files stored in the programs folder.

I loaded AE onto Windows 7 from the disc. I had problems with windows popping up saying I needed to close this program or windows popping up in front of the window I needed to see so you have my complete sympathy.

As Nomad pointed out, put it in it's own folder on the C drive.

Once I got it installed I haven't had any problems. It seems to run better than on XP.

Games from Matrix usually installs outside Progam Files by default.

I put it in a folder outside the Program folder, C:/matrixgames/

Still unable to find PW data.

On your orginal email from matrix saying the download is ready with digital river the code number for the game is listed.
I have it saved on my address list and have no problems installing WITP and AE multiple times. I also keep the download file on my hard drive to allow multiple installs.
I hope this helps.

Matthew Buttsworth

Matt.buttsworth,
 
I am still having problems.  Is it my new operating system, as I have described?

AE works with Win7.

You mentioned that you're trying to load saves from your old PC. Do you get that message only with these saves? Can you start a new game without problems?

Try copying the complete game folder from your old computer over to your new computer. This cleared up the problem for me. For some reason I could never get my system to run from a download install. Hope this works for you.

Try copying the complete game folder from your old computer over to your new computer. This cleared up the problem for me. For some reason I could never get my system to run from a download install. Hope this works for you.

I was out of the country for a few weeks. I will try your suggestion, Albie86, once I get settled from my trip.

Nope. Still "Unable to find PW data"--even using my enclosured hard drive from my previous computer and copying all the files.

What is "PW data", anyway?

I did initially down-load it from on-line.

Some other people with the same issue:
 
http://www.matrixgames.com/forums/tm.asp?m=2329737
http://www.matrixgames.com/forums/tm.asp?m=2352796
 
Could you have a corrupted installer?
Or it's something specific in your computer.