True Update fails with LAN (ADSL)
Posted: Sun Jun 16, 2002 4:02 pm
Select True Update icon.
Local area network selected, HTTP proxy off, FTP firewall/passive off, plus I'd filled in the mail server stuff anyway.
Select Next>
Get this back:
================================
Could not download update information.
Update information file #1
Unknown error.
Possible causes:
1. You are not connected to the Internet. Please connect to the Internet and try again.
2. The Internet server that you are trying to connect to is not available at this time. Please try again later.
Update information file #2
Unknown error.
Possible causes:
1. You are not connected to the Internet. Please connect to the Internet and try again.
2. The Internet server that you are trying to connect to is not available at this time. Please try again later.
================================
That comes back *very* quickly so I suspect it's not finding the LAN, this is on :
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Build 2600
OS Manufacturer Microsoft Corporation
System Name BIG-IRMA
System Manufacturer MSI
System Model MS-6380
System Type X86-based PC
Processor x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1050 Mhz
BIOS Version/Date American Megatrends Inc. 07.00T, 31/01/2002
SMBIOS Version 2.3
Windows Directory F:\WINDOWS
System Directory F:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "5.1.2600.0 (xpclient.010817-1148)"
User Name BIG-IRMA\Frank
Time Zone GMT Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 243.31 MB
Total Virtual Memory 1.35 GB
Available Virtual Memory 882.06 MB
Page File Space 866.40 MB
Page File F:\pagefile.sys
Local area network selected, HTTP proxy off, FTP firewall/passive off, plus I'd filled in the mail server stuff anyway.
Select Next>
Get this back:
================================
Could not download update information.
Update information file #1
Unknown error.
Possible causes:
1. You are not connected to the Internet. Please connect to the Internet and try again.
2. The Internet server that you are trying to connect to is not available at this time. Please try again later.
Update information file #2
Unknown error.
Possible causes:
1. You are not connected to the Internet. Please connect to the Internet and try again.
2. The Internet server that you are trying to connect to is not available at this time. Please try again later.
================================
That comes back *very* quickly so I suspect it's not finding the LAN, this is on :
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Build 2600
OS Manufacturer Microsoft Corporation
System Name BIG-IRMA
System Manufacturer MSI
System Model MS-6380
System Type X86-based PC
Processor x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1050 Mhz
BIOS Version/Date American Megatrends Inc. 07.00T, 31/01/2002
SMBIOS Version 2.3
Windows Directory F:\WINDOWS
System Directory F:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "5.1.2600.0 (xpclient.010817-1148)"
User Name BIG-IRMA\Frank
Time Zone GMT Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 243.31 MB
Total Virtual Memory 1.35 GB
Available Virtual Memory 882.06 MB
Page File Space 866.40 MB
Page File F:\pagefile.sys