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member area

Posted: Sat Dec 04, 2010 2:27 pm
by bairdlander2
cant access member area,they sent me new password and still cant log in[&:][&:]

RE: member area

Posted: Sat Dec 04, 2010 4:19 pm
by planner 3
bairdlander: Just settle a question for me......did you happen to change either your ISP or E-mail address ?

RE: member area

Posted: Sat Dec 04, 2010 9:03 pm
by bairdlander2
No didnt change anything

RE: member area

Posted: Sat Dec 04, 2010 9:09 pm
by junk2drive
So you finally get all your problems straightened out and Matrix changes the store. Ay carumba!

RE: member area

Posted: Sat Dec 04, 2010 9:14 pm
by bairdlander2
Its ok,took a few tries but its working now,thanks

RE: member area

Posted: Sat Dec 04, 2010 9:31 pm
by junk2drive
Thank goodness. Gotta love technology.

RE: member area

Posted: Sun Dec 05, 2010 4:45 pm
by barkman44
have been experiancing the same problem.i use the same username and password as i do for forum but get a invalid username/password{might help if it stated one or the other}message.
does the same if i input e-mail address.makes it hard to register and update games.[:(]

RE: member area

Posted: Sun Dec 05, 2010 6:16 pm
by planner 3
barkorn. I posted above, if you change either your provider or Email addee it seems like this site no longer recognizes you ?????????
It's a fluke but it cost me my original ID here.

RE: member area

Posted: Sun Dec 05, 2010 6:51 pm
by barkman44
seems strange that i can log in on the forums but not members.have'nt changed email but went to another wifi service.
just tried to reregister but could'nt because email address was already in use.guess i could get a new email add.but what a hassle

RE: member area

Posted: Sun Dec 05, 2010 7:05 pm
by planner 3
Yeah, i know what you mean barkorn....I had to change ISP from then on no forum login under old name (CHIEF). Had assistance from Erik Ruskins (5 or 6 attempts) NO JOY IN MUDVILLE. SO now i'm planner 3....bah humbug !!!!!!

RE: member area

Posted: Fri Dec 10, 2010 5:40 am
by showerscreens
Very good points you wrote here..Great stuff...I think you've made some truly interesting points.Keep up the good work.
frameless shower screens

RE: member area

Posted: Fri Dec 10, 2010 7:09 am
by critter
OK. Have bought several games from matrix. Now have the same login problems. Says it doesn't recognize me. What gives?

RE: member area

Posted: Sat Dec 11, 2010 5:25 pm
by critter
Bump

RE: member area

Posted: Sat Dec 11, 2010 7:42 pm
by wworld7
ORIGINAL: critter

Bump

Have you tried the Help Desk?

RE: member area

Posted: Sun Dec 12, 2010 1:12 am
by critter
Can't log into it. Says my email/password is wrong or that critter is already used. I know it is...By me.
Trying to buy Blitz Warsaw to Paris game.[8D]

RE: member area

Posted: Sun Dec 12, 2010 12:58 pm
by Erik Rutins
I've asked our admin to help you out.

Regards,

- Erik

RE: member area

Posted: Sun Dec 12, 2010 8:21 pm
by critter
ORIGINAL: Erik Rutins

I've asked our admin to help you out.

Regards,

- Erik

Tried emailing you. Get msg not delivered no one there. Please let me spend my money at your store.

RE: member area

Posted: Fri Jan 14, 2011 10:22 pm
by Lascar
I see others are having the same problem with the member club that I am. I had a long established account but am not longer able to login. I thought perhaps I had forgotten my password and submitted a "forgot password" request, several times, and no response from the system. I then emailed Erik Rutins a couple times but have not received a response. I then sent a message to the members club administrator via the contact form provided under the Corporate section and no response from that quarter either.

Also, I was unable to download a patch for Hannibal from the link provided. It just times out. I was finally able to download via a ftp client. Is anyone else have difficulty downloading by web browser?

The member club login and patch downloads worked fine with the previous Matrix web software. Since the update to the new version it seems to be having problems that need to be addressed.

RE: member area

Posted: Sat Jan 15, 2011 9:18 am
by pablomagno1
I can't see any of the registred games that I had
My user is pablo_velo@bigfoot.com

general

Posted: Thu Feb 03, 2011 3:48 am
by sudhaa