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Can't read the menu

Posted: Tue Dec 07, 2010 10:50 pm
by Tomus
Hi guys,

I do meet the minimum requirements on my laptop for the game. It loads the intro video ok yet all I see are some buttons with no writing on them. The buttons seem to press in when I click on them but nothing else happens. I have updated Direct X as well. Is there anything you could help with?

Cheers

RE: Can't read the menu

Posted: Tue Dec 07, 2010 10:53 pm
by Erik Rutins
Hi Tomus,

Could you post a DxDiag file for us please? A screenshot of what you are seeing would also be helpful if possible.

Regards,

- Erik

RE: Can't read the menu

Posted: Tue Dec 07, 2010 10:57 pm
by Tomus
Sorry duplicate

RE: Can't read the menu

Posted: Tue Dec 07, 2010 11:01 pm
by Tomus
Here is the screenshot:


Image

RE: Can't read the menu

Posted: Tue Dec 07, 2010 11:03 pm
by Tomus
Here is the DX diag:

RE: Can't read the menu

Posted: Tue Dec 07, 2010 11:15 pm
by Erik Rutins
Hi Tomus,

Thanks. My first concern is your video chipset. Some integrated mobile chipsets do not fully support DirectX the way they are supposed to. Let's start with updating your drivers. Your current drivers are from 2008. There are newer ones available, here's one link I found but feel free to download them from a different site if you are more comfortable with another link.

http://www.pcpitstop.com/drivers/downlo ... amily.html

RE: Can't read the menu

Posted: Tue Dec 07, 2010 11:31 pm
by Tomus
Erik thanks for the help that solved it completely.

Brilliant service. Cheers.