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Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 11:52 am
by jhdeerslayer
I posted this in the Gamers for Gamers support section but wanted to add here. Seems a few other people are having the same issue that started about Feb 2nd for me.

"I've had the same problem through my Comcast ISP but at work (different ISP) where I am now it's no problem. I have been working with Comcast and their tech support cannot reach MatrixGames either as well as Wargamer.com which seems to use the same server. Started about Feb 2nd and have had no access since. Can't Ping the IP address for either and get Internet Explorer Cannot Display error. Switching to Mozilla did not help it.

My work laptop accesses at work no problem but at home and Comcast no good. Two other PC's at home have same problem and they are different setups, OS, etc. Something is amiss here. I literally tried dozens of other sites and they open no problem."


RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 12:13 pm
by Yogi the Great
I have had some problems, including earlier today. Today I did get in but the wait was long. Right now it worked fine.

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 12:18 pm
by Coupon
Same problem here, can't reach your servers in the daytime hours (CET). This weekend was also a problem. A traceroute revealed the problem to be somewhere in the US.

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 12:20 pm
by Jaikel09
Hi Deerslayer. I had the same issue with you. Have you solved the problem? Please post it here if you found out the solution. Thanks a lot.

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 12:27 pm
by jhdeerslayer
ORIGINAL: Jaikel09

Hi Deerslayer. I had the same issue with you. Have you solved the problem? Please post it here if you found out the solution. Thanks a lot.

No I am 100% unable to access Matrix (and Wargamer) from my Comcast account. It's almost like for me the Matrix server is blocking Comcast and some other ISP's too from what I hear. Comcast's technical support cannot access either which rules out my set up.

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 1:46 pm
by DuckofTindalos
Don't answer the spambot.

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 1:48 pm
by jhdeerslayer
ORIGINAL: Terminus

Don't answer the spambot.


Say what?

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 1:50 pm
by Phatguy
I think our resident spambot doesnt want you to answer the other spambot...Proffesional jealousy mayhaps?

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 1:59 pm
by U2
I am unable to open Matrix and Wargamer using my Iphone. All other tried sites work. You guys should fix this.

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 3:13 pm
by DuckofTindalos
ORIGINAL: Deerslayer

ORIGINAL: Terminus

Don't answer the spambot.


Say what?

"Jaikel09" is a spambot. Look at the links in its sig. Just don't click on them; you never know what kind of Internet crud you'll come away with.

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 3:14 pm
by DuckofTindalos
ORIGINAL: U2

I am unable to open Matrix and Wargamer using my Iphone. All other tried sites work. You guys should fix this.

Maybe your ISP is to blame. My broadband and iPhone have both worked fine.

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 4:29 pm
by LarryP
ORIGINAL: Yogi the Great

I have had some problems, including earlier today. Today I did get in but the wait was long. Right now it worked fine.

Same for me. It's sporadic.

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 5:35 pm
by berto
I have experienced off-and-on access to The Wargamer for the past month and more. wargamer.com is unreachable for a few days, then reachable, then not again, then ...

It's the same story here from multiple systems running different OSes (variants of Windows, Linux, Mac OS X).

Comcast is my ISP.

I suspect it's a routing misconfiguration somewhere, or maybe an obscure DNS problem. (IPV6 related? And if so, might we expect to see many more of these IPV4-to-IPV6 conversion glitches?)

This affects Wargamer only. During these outages, Matrix is unaffected. (I can always reach Matrix. Also, from work I can always reach Wargamer. It's only from home, with a Comcast connection, that Wargamer is sometimes inaccessible.)

More data points.

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 5:46 pm
by jhdeerslayer
ORIGINAL: berto

I have experienced off-and-on access to The Wargamer for the past month and more. wargamer.com is unreachable for a few days, then reachable, then not again, then ...

It's the same story here from multiple systems running difference OSes (variants of Windows, Linux, Mac OS X).

Comcast is my ISP.

I suspect it's a routing misconfiguration somewhere, or maybe an obscure DNS problem. (IPV6 related? And if so, might we expect to see many more of these IPV4-to-IPV6 conversion glitches?)

This affects Wargamer only. During these outages, Matrix is unaffected. (I can always reach Matrix. Also, from work I can always reach Wargamer. It's only from home, with a Comcast connection, that Wargamer is sometimes inaccessible.)

More data points.

For me both are 100% unavailable from home (Comcast) but 100% available at work (AT&T) and with the same PC on both. And only since last week. Before that I never had any problems.

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 5:59 pm
by Lützow
Matrix and Wargamer are both located in Colorado Springs, sharing same webhoster (and server I'd suppose). If you suspect a dns error, try:

64.111.28.20 for Matrix
64.111.28.100 for Wargamer

Other than that the problem should be related to your isp.

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 9:20 pm
by Nomad
I've had on and off problems getting to Matrix and many times it is very slow to navigate.

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 9:49 pm
by 2ndACR
Yep, same here for the last 3 days. We are probably overloading the bandwidth. LOL

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 9:55 pm
by Nomad
ORIGINAL: 2ndACR

Yep, same here for the last 3 days. We are probably overloading the bandwidth. LOL

I'm sure its that darn WitE forum. [:D]

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 10:00 pm
by 2ndACR
Probably.......we have to catch the WITP-AE forum with posts. Damn that Thread.

RE: Matrixgames not reachable from my ISP

Posted: Mon Feb 07, 2011 10:10 pm
by diablo1
ORIGINAL: apathetic lurker

I think our resident spambot doesnt want you to answer the other spambot...Proffesional jealousy mayhaps?

LMAO you mean Terminus? hahahahaha That was too funny.