Matrix Games Forums

I have a legitimate 3 disc box set of CC TLD bought from Matrix games and have been playing it on my laptop for 2 years.
I have tried to load the game onto my PC but continually get a setup error dialogue box as disc 1 is loaded. I have loaded and played other CC games for many years. All security and registry monitoring software have been disabled.
I suspect it might be a licencing issue...

My PC... Mesh, XP Home,SP3, 1GB mem.

This is the error message detail
.......................
Setup Application
Error signature

AppName. irsetup.exe AppVer. 7.0.6.1 ModName. irsetup.exe

ModVer. 7.0.6.1 Offset. 00133c00
........................

thanks NH 8thHUSSAR

Bump: Matrix, TLD installer problem.....

Thanks for the heads up Tejszd. Will make sure someone sees it.

Last time this was reported it seemed to be defective disks

tm.asp?m=2331339&mpage=1&key=&#2359020

And the solution then

http://www.matrixgames.com/news/637/Ann ... ective.CDs

Hi RD_Odball and Andrew Williams,

thanks for your replies,

where do I go from here ?

Will Matrix Games be sending me a replacement functional game ?


thanks NH 8thHUSSAR

Have you contacted them?

Andrew,
Can you help..

I repeated this problem on the Helpdesk site and got an automated reply with ID 6179 and a link to my problem.

the link doesn't work, it says the page no longer exists..
I've had no personal contact from Matrix at all.

thanks NH

%^%&*^@!#!!!!!

Ok

try emailing Eriuk Rutins direct

showProfile.asp?memid=9#

or erikr@matrixgames.com

Hi Andrew,

I sent ERIKR an email..... guess what..... he didn't bother to reply.....

so, after spending good money on a useless 3 disc game, from a company where no-one gives a S*** what do I do now..

You and RD-ODDBALL are the only responders

Please help so I don't end up hating Matrix for the rest of my life...

8thHUSSAR

Thanks for the heads up Tejszd. Will make sure someone sees it.

What was the response?

Hi 8th Hussar,

If you e-mailed me, I did not receive it. Can you please e-mail me again at erikr@matrixgames.com with your order info? I'm sorry it has taken so long to get this solved, it should be a simple matter of getting you a replacement copy. Who did you speak with at the Help Desk?

Regards,

- Erik

Thankyou ERIK and ANDREW..

Download... installed and running.... war in Europe will be over by Christmas !?

Thanks to you both for your help..

8thHUSSAR