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Update issue

Posted: Wed Apr 06, 2011 9:02 pm
by Sarnian
Every time I try and check for updates, the updater fails with the message "Error: Update information for Distant Worlds could not be downloaded. Please contact Matrix Games for help".

My Internet connection is working correctly and the problem has persisted for the last two or three weeks.

I'm not sure what information you need me to send to assist you -please let me know.

Regards

RE: Update issue

Posted: Wed Apr 06, 2011 10:05 pm
by cookie monster
the official patch was released yesterday you can always download it from the distant worlds product page and patch manually

sometimes auto updaters just dont work

I had the same problem with another game

RE: Update issue

Posted: Thu Apr 07, 2011 3:19 am
by Data
I too had it and I've donwloaded it from the site. Mind you, this time it was the first time I had a problem with the DW updater.

RE: Update issue

Posted: Thu Apr 07, 2011 7:42 pm
by Sarnian
I've tried the product downloads page at http://www.matrixgames.com/products/379/downloads/ but this just seems to have the 1.0.6.0 patch.

Is this the latest version, or am I looking in the wrong place?

Regards

RE: Update issue

Posted: Thu Apr 07, 2011 8:05 pm
by cookie monster
ORIGINAL: Sarnian

I've tried the product downloads page at http://www.matrixgames.com/products/379/downloads/ but this just seems to have the 1.0.6.0 patch.

Is this the latest version, or am I looking in the wrong place?

Regards

Thats the product page for DW vanilla, you need the ROTS page here

http://www.matrixgames.com/products/398 ... rmada.2526

Ignore the armada 2526 tag I think it's an advert on there

RE: Update issue

Posted: Fri Apr 08, 2011 10:58 am
by Data
I think it should be the other way around and a DW tag appear in an Armada link, more appropiate that way [:)]