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re download

Posted: Sat Apr 09, 2011 10:58 pm
by bairdlander2
My download from Plimus has expired.I need to re install,I e mailed them and a bot replied stating nothing can be done untill Monday.Can someone at Matrix assist with this now as I notice several staff online during weekends.Thanks.

RE: re download

Posted: Sat Apr 09, 2011 11:50 pm
by cookie monster
You need to open a ticket with the help desk, if they dont contact you after 5 odd days send Erik Rutins an email, (his PM box is full).

They have sorted people out at weekends before so maybe you get lucky.

You should store the installer on a memory stick so you always have the game incase of HD failure.

RE: re download

Posted: Sat Apr 09, 2011 11:55 pm
by bairdlander2
Thanks,I have my ticket.