Activation code wrong
Posted: Wed Apr 13, 2011 8:41 pm
I recieved a 16 digit activation code with the download. When I try to install it tells me this code is invalide. I rececked my order, that is the only code I got with game.
Hi Twotribes,
The serial key should be entered in the following format, with the hyphens but without any extra spaces:
XXXX-XXXX-XXXX-XXXX
The most common issue here is that customers copy and paste from their e-mail but include extra spaces when they copy. Make sure there are no extra spaces and that the format is correct and it should work.
Regards,
- Erik