Matrix Games Forums

I purchased 2 games from Matrix on the 13th April - their physical Version, Download with Disk.
I was sent the Serial numbers by7 Email, and downloaded the 2 games.
I have heard NOTHING since about the 2 games on Disk to be sent.
I cannot find a way on the Matrix Site to send them an Email asking about these games.
I tried contacting Plimus Sales, but they sweear they have never heard of me.
Does anyone know what I can do to rectify this situation?
I am beginning to believe Matrix is just a business milking gamers.
Thanks for any help in advance.

You should go to the help desk and open an issue, telling them your order number and they'll sort you out ASAP.

http://www.matrixgames.com/members/

Hi,
Thank you for the above advice. Have put it to good use, and am awaiting reply.
Thanks again.[:D]